'These terms and conditions govern the use of The Piñata Mom. By using this website and/or placing an order with us, you agree to abide by these terms & services and website.
1. Inquiries and Ordering
- Inquiry Process: All inquiries for custom piñatas must be submitted through our website contact form. We require a minimum of 30 days' notice for all custom orders.
- Notice Requirement: Orders not meeting the 30-day notice may not be accommodated.
2. Payment Terms
- Payment Due: Payment in full is due within 2 days of receiving your invoice.
- Non-Payment: Failure to make payment within this period may result in the forfeiture of your order placement.
3. Creative Freedom
- Creative Control: If you grant us creative freedom and work begins on your piñata, changes to the design cannot be made once production has started.
4. Delivery Timeline
- Shipping: Orders are shipped promptly to ensure timely delivery.
- Transit Times: Delivery typically ranges from 2 to 4 days depending on your location. Customers closer to us in Florida may receive orders sooner than those in more distant locations like California.
5. Safety Terms
- Liability: We are not liable for any injuries or damages related to the use or mishandling of our piñatas.
6. Intellectual Property
- Ownership: All content and designs on our website and related materials are the intellectual property of The Piñata Mom, LLC.
7. Licensed Characters
- Policy Change: Effective from 08/01/2024, we will no longer accept orders for piñatas featuring licensed characters due to copyright restrictions.
8. Limitation of Liability
- Liability Limitation: In no event shall The Piñata Mom be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your order or use of our products.
Contact Us
The Piñata Mom might tweak things now and then, and we promise to keep you in the loop. Any questions or concerns? Drop us a line at hello@thepinatamom.com.
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Thank you for choosing The Piñata Mom